Shipping policy

Shipping Policy

Thank you for supporting my music and creative work. Every order helps me keep writing, recording, and sharing new songs.

How It Works

All items are produced and shipped by Printful, my trusted print-on-demand partner.
Each product is made to order, which means your item is created especially for you once your purchase is complete. Because of that, production and delivery times can vary slightly.

Processing & Delivery Times

Most orders are processed and ready to ship within 3–7 business days.
After that, delivery usually takes:

5–10 business days within the UK and Europe

7–20 business days for international orders

These are general estimates — actual times can vary depending on location, postal services, customs, or busy seasonal periods.

Shipping Costs

Shipping costs are calculated automatically at checkout and depend on your delivery address and the type of product ordered.
Any customs fees, import taxes, or handling charges are the customer’s responsibility.

Order Tracking

Once your order has shipped, you’ll receive an email with tracking details (where available) so you can follow your parcel’s progress.

Lost or Delayed Orders

Once an order has been handed over to the postal carrier, it’s outside of our direct control. If your order appears delayed, please check the tracking link first.
If a package goes missing, contact me at [your email address], and I’ll do my best to assist and check with Printful on your behalf.

Incorrect or Damaged Orders

If your item arrives damaged or incorrect, please contact me within 14 days of delivery with a photo and your order details. I’ll liaise with Printful to arrange a replacement or store credit if the fault is confirmed.

In short: everything here is made to order, shipped directly from Printful, and handled with care. I’ll always do my best to make sure your order reaches you safely — thank you for understanding that this is a small creative project, not a large retail warehouse.